Adobe Reader and Browser Problem

You've come to this page, most likely, because you click on a PDF file in your browser and see nothing but a blank screen.

As far as I can tell, there is an incompatability between Netscape 4.x and the Adobe Reader. From what I can tell, the plug-in that Netscape uses to trigger the viewing of the PDF file doesn't work correctly. Sometimes this problem also occurs with Internet Explorer. From researching the problem, I have several possible suggestions,

• Use an Older Version of Netscape. This is not a terrific solution, since many new and helpful features have been added to the latest versions of Netscape. Also, installing an older version of software over a newer installation is just asking for trouble. But, if you have access to an older computer with an older version of Netscape installed, use that.
• Use Internet Explorer. This problem does not seem to occur as often using Explorer, although some reports have come in that it does.
• Save the PDF file to Disk and then View it. Right click on the PDF file link. Select "Save As" from the pop-up menu and save the PDF file to your hard disk. Call up your Adobe viewer and load the PDF file.
• Configure the Adobe Reader to Display PDF files Outside of the Browser. This is the recommended solution. When you click on a PDF file in your browser, the PDF file will be displayed in a separate pop-up window. The procedure for doing this is described in the Adobe tech document,
  http://www.adobe.com/support/techdocs/78c6.htm
  under the heading "Configuring Navigator to Use Acrobat as a Helper Application."

• Check the Configuration of Netscape. Some of the steps you can take to ensure that your installation is the most up-to-date are described in the Adobe tech document,
  http://www.adobe.com/support/techdocs/3d76.htm